Greeneville Federal Bank 24-Hour Direct Teller®
1-800-436-5174
Greeneville Federal Bank now offers you round-the-clock account access with
the new Direct Teller® 24-Hour Telephone Banking System. By calling the number listed above,
you can obtain account information all at the touch of a button. All you need to do is provide
your ten-digit account number and password. Getting the information you need has never been faster or easier!
Direct Teller® Services
With Direct Teller®, account information is at your fingertips. Direct Teller® functions include:
Checking and Savings Accounts
General inquiry information, including current and available balance,
history information, and faxing of interim statements since the last
statement date. (A $2.00 charge applies for faxed copies of statements.)
Certificates of Deposit
General inquiry information, including account balance, maturity date, interest rate, etc.
Mortgage and Consumer Loans
General information, including current balance, payment amount, due
date, interest rate, etc.
Getting Started with Direct Teller®
1. Enter the Direct Teller® telephone number (1-800-436-5174) on your touch-tone phone.
2. Following the Direct Teller® instructions, enter your:
Account Number: For most accounts, you must first identify at
which branch the account was opened. Enter “01” for the main office,
or “02” for the Tusculum Boulevard branch, or “03” for the 11-E By-pass location.
For checking, enter the branch number
followed by the eight-digit account number located at the bottom of
your checks.
For savings, enter the branch number
and "00". Then enter the six-digit account number listed in your passbook.
For certificates of deposit, simply
enter the ten-digit account number listed in your passbook.
For consumer loans, enter the
branch number and “00”. Then enter the last six digits of the account
number on your coupon book.
For mortgage loans, enter the
branch number and “00”. Then enter the six-digit account number listed
in your passbook.
Password: The pre-defined Direct Teller® password will be
the last four digits of the primary social security number on the
account.
3. Select any of the Direct
Teller® account options, including account inquiries, histories, fax-back
services. For fax-back service, have your fax number ready. (A $2.00
charge applies to all fax-back services.)
